CUSTOMER OPERATIONS
OUR VALUES
Customer support is vital to the core operation and functionality of all businesses and is thus crucial to provide excellent support at every turn in the customer journey. Our consultants can help you design your customer service outsourcing strategy, including determining the core role that external customer service plays for your business.
Our talented customer support team members are skilled in assisting customers across multiple channels in your brand’s voice.
OUR PROCESS
At Arringo, we have extensive experience in providing reliable outsourcing for customer support operations, specializing in managing Live Chat, Email Support, Outbound Calls, and troubleshooting. By providing quick and efficient solutions to all incoming customers’ issues, we help you accelerate your business growth, improve client satisfaction and maintain a positive reputation.
24/7 Call Center
Large team of experienced professionals ready to make and receive calls 24/7 for all your clients’ needs.
LiveChat
Online chat software with analytic capabilities and help desk software built-in, accessed easily and available 24/7.
Email Support
Fully functional email operating system including multiple user and admin opportunities with large storage and file sharing capabilities.
Multilingual Support
With over 35 nationalities and counting, a wide range of languages available across all support platforms.
200+ Agents
No matter where or when, support is readily available with over 200 experienced professionals ready to assist on all channels.
Back Office & IT Operations
Round the clock, full back-office support and in-house IT systems administration, vital for success.